26 Jeff Mowatt, Customer Experience Strategist

Show Notes

Customer experience. How important is that to you - for your customers?What are you doing to enhance the experience for your customers?Are you sure you are building trust?

Jeff Mowatt, reveals insights from the customer perspective. Perhaps you meant well, but did your words convey the intended message? What might you say instead? How might smarter word choices build more trust with your customers and cement the loyalty of your relationship?

How might you position yourself as a trusted advisor instead of a phony friend? Why is that important to your business success?

Imagine your success when you enhance trust and differentiate your service to render price less relevant.

Are you tuned into the BS detector of your clients and customers?

What might you say to ensure that you continue to exceed expectations?

Your words matter because they determine the messages received and remembered by your listeners.

Listen in to learn how you can receive your copy of the 50 phrases that pay.

Learn more about Jeff's programs to become a trusted advisor and obtain your copy of 50 phrases that pay at the website

https://jeffmowatt.com/

 

Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self.

In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.

 

Your host is George Torok

George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviours. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.

 

Facts about George Torok

He hosted the radio show, Business in Motion for 19 years, interviewing over 500 guests

He wrote Secrets of Power Marketing, the bestselling book of personal marketing

By the age of 21 he had visited 35 countries

 

Connect with George

www.torok.com

www.SpeechCoachforExecutives.com

www.SuperiorPresentations.net

https://www.linkedin.com/in/georgetorokpresentations/

https://www.instagram.com/georgetorok/

https://www.youtube.com/user/presentationskills1

 

Your Intended Message

You know what you meant but did the audience understand your intended message?If you have ever experienced frustration getting your message heard and ...

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